Return and Refund Policy

Return and Refund Policy – Next Level Discount

At Next Level Discount, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before making an order.

1. Returns

  • You may request a return within 14 days of receiving your order.

  • To be eligible, items must be unused, in the same condition as received, and in the original packaging.

  • Certain products such as personal care items, perishable goods, or customized products may not be eligible for return.

2. Return Process

  • To initiate a return, please contact our support team at:
    📧 support@nextleveldiscount.shop

  • Once your request is approved, we will provide you with the return instructions.

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

3. Refunds

  • After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Please note that shipping costs are non-refundable.

4. Exchanges

5. Late or Missing Refunds

  • If you haven’t received your refund after 10 business days, please check with your bank or payment provider.

  • If you still have not received it, contact us at support@nextleveldiscount.shop.

6. Contact Information

For any questions about returns or refunds, please contact our support team:
📧 support@nextleveldiscount.shop